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  • Atlas Cruises and Tours Privacy Policy

Atlas Cruises and Tours PRIVACY POLICY

UPDATED AND REVISED AS OF MAY 10, 2018

This privacy policy informs users of how we collect, store and manage data that is gathered on our website about our users. Atlas Travel Center, Inc protects your personal information and will not sell your information to a third party.
You can be confident that your use of this site is done so anonymously, until you provide personal information to us when booking travel products, requesting a quote, signing up for a fare alert or requesting further information online. We keep our customers' personal information safe and never provide it to third parties for marketing purposes.

At Atlas Cruises and Tours, we take your online security very seriously, and we're committed to protecting your privacy and personal information. We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your email and personal information. This privacy policy (this "Policy") applies to your use of the Atlastravelweb.com website (the "Website"), which is owned and operated by Atlas Travel Center, Inc ("Atlas Cruises and Tours", "AtlasTravelWeb", "us", "our" or "we"). By using this site, you understand and agree to the terms of this policy.

You understand that this site may be accessed in the United States and abroad. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. Your privacy and security are important to us.

Please read this Policy to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Policy. This Policy describes the personal information we collect about you, why we collect it, how we use it and under what circumstances we share it with third parties. If this Policy changes in the future, there will be an updated version and date posted on this page.

 Information We Collect & How We Use It

It is important to note that you are not required to submit personal information to use our website. Atlas Cruises and Tours collects personal information from our visitors/customers at various site locations including, but not limited to, when (you the customer chooses to) create a cruise fare alert, pop-up, fill out a quote form, make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. You may submit your personal information to us by several means on our website and through the telephone and email. Any information that you voluntarily submit may be used by us to provide you with enhanced services such as providing you with products and services that you may have requested.These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future.This privacy policy tells you about our online collection and use of data. The terms of this policy apply to all Atlas Cruises and Tours websites, unless different terms are specified. We adhere to strict guidelines for protecting the information you provide us during a visit to our site (www.atlastravelweb.com). There are several areas on our site where we request information from you. When making reservations, we ask you for your name, email address, and other relevant personal information that is needed to make reservations.

In the case of newsletters notifying you of travel specials and information, you may "unsubscribe" to these at any time.

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the siteâ??s operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. Personal information (e.g., your username and password, your name, your mailing address, email address, and phone number) is collected when you register. Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products and services.


1. Information You Provide to Us

We receive and store any information you knowingly provide to us, such as:

- Full name

- Email address

- Phone number

- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)

- Information provided by you through your interactions with us in social media

- Location and geographic information that could be collected if you use our mobile site.

- Other details that you may submit to us or that may be included in the information provided to us by third parties.

- Additionally, when you select to email a friend your wishlist or tell a friend about Atlastravelweb.com, we request their email address from you to send them a one-time email. We do not share your friend's email information for any other purposes unless that friend creates a membership to AtlasTravelWeb.com. Atlas Cruises and Tours stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] to request that we remove this information from our database.


For visitors who provide comments, testimonials or other feedback about our products or our Website, or provide us any other information via correspondence or otherwise ("Content") directly via an email hyperlink on the Website, we collect your first and last name, email address and any Content included in the email. By submitting Content, you agree that Atlas Travel Center may use your Personal Information and such Content as permitted under this Policy, including reproducing the Content on the Website and in Atlas Travel Center's marketing and advertising materials. We maintain a record of your product interests and the purchases you make.

We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other vendors.

We may use your personal information in the following ways:  To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.

Sharing of Personal Information and How we Use Cookies


Google:
As a technology partner, Google collects information for us about your browsing and your computer.
We use third-party website analytics tools including by not limited to Google Analytics that automatically collect non-personal information from your browser to our server logs whenever you interact with our Site. This information is provided to us in aggregate form by Google and it is not possible for us to associate the data with a particular person. This data is used by Atlas Travel Center, Inc primarily to determine the effectiveness of our online advertisements. The information includes, but is not limited to, what keywords you used to find our web site. Google also provides us with information about your location when you clicked our ad, at the country, state and city level. We are also provided with aggregated technical information such as what type of computer or mobile device you are using, your operating system, screen size, and how you connect to the internet.


Do we use cookies?
Cookies are very small text files that your web browser manages for you. We have kept the use of cookies to a minimum, but when they are used on this website, they are only used for anonymous tracking. You will remain anonymous until you choose to provide us with personal information, such as when booking travel products on this website. We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. You have the ability to accept or decline cookies. You can refuse cookies by turning them off in your browser.

Such information includes, but is not limited to, IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our Site, and geo-location tracking information if you are accessing our Site from a mobile device. It is obtained by automated means, such as cookies and web beacons. "Cookies" are text files that are transferred to your computer's hard drive as you navigate our Site and other sites. We use cookies to help us compile aggregate data about site traffic and site interaction; and to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services, site experiences, and tools in the future.

We may collect and store non-personally identifiable usage information (including frequency and number of visitors to our Site). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience. Our website is configured to prevent third-parties from collecting personal information about you or your online activities without your consent.


Sharing Information We Collect

All of the personal information we collect from our customers is for the purpose of the reasoning described above, as well as:

- providing requested customer support and other services

- communication via our Site, blog, and social networks

- managing your participation in contests and promotions

- sending email as appropriate (See Section: Email and Other Communications)

Use of Your Information By Atlas Travel Center Inc, Our Agents, and our Travel Partners

  1. A member of the Atlas Travel Center, Inc Team may have access to your information when they perform services on behalf of the data controller(s) (as a data processor) and, unless prohibited under applicable law, for use on their own behalf (as a data controller) for the following purposes:

    • To secure payment and provide you with the products and services you request.
    • To communicate with you about your account or transactions with us and changes to our policies.
    • Tour Operators, Cruise lines and Vacation Companies who will eventually provide the travel services that you purchased will need to know your personal information. In such cases we strive to provide as little information as may be necessary. We do not control how that data is used by our suppliers after that point. We encourage you to review the privacy policies of any particular supplier you choose to travel with in order to determine how this data may be used.
We require from our business partners that they ensure that the data we provide them will not be transferred to any other third parties for any uses not authorized by us.


    We share your personal information with unaffiliated third parties only as described below:

    Confidentiality
    The information you provide to atlastravelweb.com will be kept confidential and used to support your customer relationship with atlastravelweb.com. Information regarding you or your travel purchase will not be given or sold to any outside organization for its use in marketing or solicitation. 

    • Legal Disclosure - Protection of Atlas Travel Center, Inc and Others:

    Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the Changes to This Privacy Policy section below.

    We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We may also share your information with legal authorities in response to subpoenas, to respond to court orders and other legal processes; and to exercise our legal rights as may be required by the law. We reserve the right to use all information for such legal purposes.


    • Links
    Atlastravelweb.com may link to websites, including those of our third-party content providers, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.  contains links to other Web sites. Read the privacy statements of all such sites as their policies may be materially different from our Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
     
    • User-Generated Content

    Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, on social media pages, in connection with contests and promotions, and on the our travel blog) becomes publicly available, and can be read, collected, and used by other members to send you unsolicited messages. Atlas Cruises and Tours is not responsible for the personal information users select to disclose in these forums.

    • Social Media Features and Widgets
    Our Web site includes Social Media Features, such as the Facebook Like button, Google+ and Widgets, such as the Share this button or interactive programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

     Security of Your Personal Information

    The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We will never request your password, user name, credit card information or other personal information through email.

    Our site is verified by and an BBB accredited business.


    Do we use encryption to protect data transmissions?
    We use secure SSL (Secure Sockets Layer) encryption to protect data that is sent to us by our customers during the purchase of travel products. You can be sure that when making a booking your personal information is protected as it is sent to us.

    Email and Other Communications

    We may contact you via email to send you necessary messages, such as order newsletter confirmations and quote request follow ups, last minute deals, fare alerts, and customer support messages. In order to comply with the GDPR these are the new guidelines Signature (our consortium who we we do all email communications with) has done to be compliant.


    #1: NEW POLICY: All NON-US clients are required to provide express consent on one of Signatureâ??s forms before they can qualify for commercial emails. This will allow Signature to most effectively track consent, a major requirement of the GDPR.

    #2:
    Signature will launch a series of re-confirmation campaigns in an effort to secure the necessary consent from ALL non-US and non-Canadian clients currently in the database with email permission (Canadian clients do not qualify).

    #3: Signature has integrated a new '18 years or older' acknowledgment to the sign-up/login forms and will be tracking all new signups by IP address, date and time stamps for further proof of consent.

    #4: Signature will be updating the sync process to require express consent before non-US clients can qualify for commercial emails.

    #5  Signature will be integrating a new one-time Welcome Email Invitation to be deployed to newly synced non-US clients (including newly synced Canadian clients) to allow them to provide express consent.


    We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email.

     

     Children's Privacy

    Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 18, and no part of our website is targeted to attract anyone under 18. We also do not send email correspondence to anyone who tells us that they are under the age of 18. Children under the age of 18 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

     Email Referrals

    If you choose to use our email referral services to tell a friend about our products or services, we will ask you for your friendâ??s name and email address. We will use that information to send your friend a one-time email inviting him or her to visit the site and view the product you have selected. Neither Atlas Cruises and Tours nor any third-party provider stores this information after the email is sent.

     Changes to This Privacy Policy

    We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the â??last updatedâ? date at the top of the policy. If there are material changes to this statement or in how Atlas Cruises and Tours will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page. We encourage you to review this policy whenever you visit one of our sites.

    Last updated May 10, 2018
     

    Contact Information

    We welcome your questions, comments, and concerns about this Privacy Policy and Site.

    You can reach us at: at 800-942-3301

    You may also write to us at:
    Atlas Cruises and Tours
    8409 North Military Trail Suite 106
    Palm Beach Gardens FL.  33410
    [email protected]

    Thank you for choosing Atlas Cruises and Tours!






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    Customer support
    Local & International:
    (800) 942-3301
    Se Habla Español
    Local: 1-561-687-3301
    Mon - Fri 9AM - 6PM EST
    Sat 10AM - 2PM EST
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