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  • Atlas Cruises and Tours Testimonials & Reviews - What Our Clients Have To Say

Atlas Cruises and Tours Reviews | Testimonials

What our customers are saying...

At Atlas Cruises and Tours we strive to do the best that we can, and we value the feedback we get from you, our customers. Having been in business over 30 years, we have sent thousands of travelers around the world to many destinations. As one of the biggest online travel agencies in the United States, our travel suppliers have awarded us some prestigious awards throughout the years. Atlas has a great reputation in the industry, and travel suppliers know this and want to keep our clients happy. We have also maintained an A+ rating with the BBB since 1997.

Our years of experience coupled with our stellar reputation in the field and our intricate knowledge of the little details that can make your vacation exceptional, all add up to one thing: a less stressful, less expensive, hassle-free vacation preparation for you. Our clients keep coming back year after year, and after booking with us, we are confident you will become a repeat customer as well. Meet our Agents About the Atlas Team and Read more About Atlas.

Read below what our past clients have said about us.

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I give our travel consultant, Brenda, my highest praise. She was EXTREMELY HELPFUL, KNOWLEDGEABLE, PROFESSIONAL and FRIENDLY. I consider her our personal travel agent and will recommend her to our family and friends.

Sherry  D

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Kennedy was super helpful and answered all my questions. She is the reason we are so looking forward to our big 40th Anniversary trip !

Oliver C

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Carol was a pleasure to work with. I felt that she was very knowlegeable, pleasant and very easy going. She made this process very easy.

Maria T

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Alex was really helpful, answered ALL my questions, and believe I really had a LOT of them. He has been the best helper I have found in the web, will take the trip as soon as the visa issues are clear.

Maria-Luisa B

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Brenda instills confidence. You know she is booking the best trip for you and you know there will always be follow through. She is a true professional. I actually got a quote a little lower, but I went with Brenda.

Kathleen Z

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Very Professional - great follow-up. All my questions were answered immediately. I was very happy with the customer service.

Marlene P

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Brenda is professional, prompt and thorough. We recommend her to our friends and we look forward to traveling and using her expert advise in the future. She was knowledgeable, patient, and genuinely interested in what we are looking for. She answers all our questions and finds us the best value for the money. Atlas is fortunate to have her as a team member, as we are to have her work with us.

Maria B

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Carol is an experienced and helpful agent. I have enjoyed working with her on other trips and plan to continue my experiences with her. Thank you.

Barbara H

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Very satisfied. Very professional agent. We have booked this tour and are excited to go. We dealt with an excellent travel agent, and I will not hesitate to use you again.

Stephen T

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Alex was very knowledgeable with information about tour choices and details. There were some problems with the computer program for booking, but he was very patient in helping get past that as well.  All is right now and we are excited for our tour.

Ron S

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Very helpful and thorough agent is Brenda. She got me a great price on the tour and on the flight. Very very satisfied and happy with the service she provided. 

Cynthia M

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Carol has been very responsive and helpful. I want to thank you for all the work that you put into making our trip just right for us. It was wonderful.

Judy Z

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The Atlas Group makes your traveling/cruising experience effortless. THANKS! It was very easy to contact them whether by phone or email you would always get a response within (1) business day or less.  I am very please with Atlas travel and will continue to use them going forward for many travels in the future.

Sonja R

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Brenda did a great job but our schedule did not work out with the trip. However, I was very happy with the service and will use and recommend Atlas in the future.

Marty S

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Alex is very responsive and professional. The level of service exceeded my expectations. I will use you again and refer your company to others.

Lee B

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It was a pleasure working with Brenda Wachs. She provided all the information I needed to book this tour. She was wonderful to work with and when and if I plan to book another tour, I will definitely use your company and Brenda as my travel agent.

Anita W

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Very good customer service. Thank you.

Barbara L

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Atlas Cruises & Tours Rock!  The quality of customer service provided by the staff is commendable.  I vacation at least 2 to 3 times throughout the year and Atlas Cruises & Tours have made planning my upcoming group cruise a wonderful, stress free process.  I think that Atlas Cruises & Tours should be listed as one of the top travel agencies in the Country. Keep up the outstanding work Atlas Cruises & Tours!

Joanna G

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Brenda responded promptly to all our questions and concerns. She was very efficient and helpful from the tour quotes to the tour booking. We appreciate all her help and her attention to details. 

Suzanne H.

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Alex responded promptly and I was very pleased with the professional service. Thanks!

Laurel L.

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We cannot begin to say what an excellent job that our travel agent, Cheryl has always done for us, she consistently does an outstanding job. We are not seasoned travelers and she has always been very patient with us. When we inquire about anything her response is both rapid and fitting. If we were to able to travel more she would be our first choice to utilize due to her fine attitude and talent.  

Oliver C.

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I was pleased with how well Gabriela addressed my questions and worked hard to find the best price deal for me.  I've been pleased with the assistance provided by Gabriela. She has been a great help in making all the arrangements.

Steven K.

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Excellent and almost immediate service. Plus saved me more money than I anticipated.

Judith K.

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Gabriella has helped me with reservations for 2 different trips. For both trips, she answered all my questions and concerns in a timely manner. She is always professional in her customer service, and her pricing of my trips were excellent. Because of this, I will continue to use Atlas for all my future trips.

Ron H.

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Carol was tremendous in her prompt attention to our vacation request. Due to circumstances out of our control, we are not able to join in on this tour. FOR SURE, we will use Carol in the future.

Rose C.

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My deepest gratitude for a very good customer service . Will be back with you on our next plans. Thank you

Coni P.

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Alex is very helpful, professional and well knowledgeable on European tour. Hopefully, I can book a tour with him in the future. Thanks again.

Marissa A.

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John Unger provided excellent service and was on top of my inquiry every step of the way. He also worked hard to procure a lower cost travel protection policy and with better coverages. I really appreciate working with John. He also shared a similar scenic parks explorer trip he took which helped me immensely in deciding to go ahead and book this trp. Thanks again John.

John O.

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Cheryl Kennedy at Atlas Travel is the best travel agent we have ever worked with.

Warren S.

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Carol was outstanding....a true professional.

Steve W.

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Excellent service. Very satisfied. Looking forward to trip.

Ronald H.

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Good service and Sandi was very helpful. Clients need all details as normally they are far away from your office and with the time difference of 10-12 hours it is the prompt reply with all details makes the difference between good and bad service.

Shaikh S.

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Alex ,did a very fine job. He was on the ball and always available to talk and give us good advice. We enjoyed working with him. Thank you. Alex

Marlene L.

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I am very satisfied with Brenda Wachs. She does a great job. She booked a trip for us in South America, so we called her again to book this trip. She is very personable and efficient. 

Sandra M.

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Customer service was quick, pleasant , very helpful, patient and able to provide all answers to questions and requests asked. I had a very easy time dealing with and i would use the same in the future . Great price and very clear explanations re additional concerns. will recommend to friends and relatives.

Elena A.

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I am satisfied with prompt customer service response to my inquiries. I will definitely use Atlas Travel again in my future booking.

Gerry O.

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I wanted to send you this brief note to tell you what a great job Gabriela has done in planning our trips over the last four years.   She is efficient, courteous and promptly responds to requests.  She goes above and beyond and researches various trip options while trying to get us the best deal. She has saved time and money and makes her clients feel valued and appreciated.
 
Thanks to her, I have not had to haggle with travel and airline companies about trip details or prices.    
 
Your company is very lucky to have her as an employee.   I wish her continued success with your company.
 
Denise M.

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Whenever the subject of "how did you book your travel plans", we always recommend Atlas Cruises & Tours in Florida and you specifically. And, yes, we beginning to search for 2017 travel.
 
This trip was near the top of our best tours and, as usual, a lot had to due with your support and patience. We look forward to working with you on our 2017 and future plans.
 
Warmest regards, Jim & Anne

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Read more Reviews as Posted on the BBB website  

More Customer Reviews are added often so check back soon for more! Meet our Agents About the Atlas Team and Read more About Atlas.

Remember we offer a Customer Referral Program. Find out all the details

 






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Customer support
Local & International:
(800) 942-3301
Se Habla Español
Local: 1-561-687-3301
Mon - Fri 9AM - 6PM EST
Sat 10AM - 2PM EST
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